Shipping

 

Delivery times and rates

 

Shipping cost and any free-shipping threshold are shown at checkout before you pay. Transit times are in business days and are estimates, not guarantees; we are not liable for delays caused by carriers or events outside our control.


Country

Rate

Transit time

Free shipping

United Kingdom

£9.90

10–12 days

> £100

Jersey

£9.90

10–12 days

> £100

Guernsey

£9.90

10–12 days

> £100

Germany

€4.90

3–4 days

> €100

Andorra

€9.90

7–10 days

> €100

Austrália

$29 AUD

10–15 days

> $230 AUD

Áustria

€9.90

4–6 days

> €100

Belgium

€9.90

4–6 days

> €100

Bulgária

€25.00

7–10 days

> €100

Spain

€9.90

6–8 days

> €100

Spain (Canarias e Baleares)

€9.90

14–20 days

> €100

South Korea

€25.00

5–6 days

> €100

Croatia

€9.90

14–20 days

> €100

Denmark

70,00 DKK

3–4 days

> 900 DKK

Slovakia

€25.00

14–20 days

> €100

Slovenia

€15.00

14–20 days

> €100

Estonia

€25.00

14–20 days

> €100

Finland

€9.90

5–7 days

> €100

France

€9.90

4–6 days

> €100

Greece

€25.00

14–20 days

> €100

Hungary

€9.90

14–20 days

> €100

Ireland

€9.90

14–20 days

> €100

Italy

€6.50

6–8 days

> €100

Isle of Man

£5.90

6–8 days

> £100

Japan

€25.00

5–6 days

> €100

Latvia

€25.00

14–20 days

> €100

Lithuania

€25.00

14–20 days

> €100

Luxembourg

€9.90

4–6 days

> €100

Malta

€25.00

14–20 days

> €100

Monaco

€9.90

4–6 days

> €100

Norway

130 NOK

6–8 days

—

New Zealand

$53 NZD

7–10 days

—

Netherlands

€9.90

3–4 days

> €100

Poland

35 PLN

6–8 days

> 450 PLN

Portugal

€25.00

5–6 days

> €100

Czechia

€9.90

6–8 days

> €100

Romania

€25.00

14–20 days

> €100

Sweden

€15.00

5–6 days

> €100

Switzerland

7,00 CHF

7–10 days

> 125 CHF

Taiwan

€25.00

7–10 days

> €100

Turkey

€25.00

14–20 days

> €100

 

 

Order preparation

 

Orders placed before 11:00 CET/CEST are prepared and dispatched the same business day; orders placed after 11:00 CET/CEST are dispatched the next business day. You will receive an order confirmation by email, followed by a dispatch email with tracking once your parcel leaves our warehouse.

 

On public holidays no orders are prepared, which may add one business day. We do not ship to PO Boxes in Australia.

 

Taxes and duties

 

EU: prices include VAT — there is nothing further to pay on delivery.

 

United Kingdom: prices include UK VAT. For orders where the value of the goods is £135 or less, that is all that is due and there is nothing extra to pay on delivery. For orders where the value of the goods is over £135, import VAT and any customs duty are handled at the border; where these are not already included at checkout, they are payable by the recipient on delivery.

 

United States and other destinations outside the EU and UK: import duties, taxes or customs fees may apply under local law and are payable by the recipient, unless the checkout states that duties are included. Where duties are not included, we ship on a Delivered At Place (DAP) basis: we deliver to the address, but any such charges are the recipient's responsibility, including if the parcel is refused. Customs handling may also delay delivery.

 

Delivery

 

We deliver to the address you provide, so please make it complete and add a contact phone number. If no one is available, the carrier will usually leave the parcel at a nearby parcel shop for collection with ID and notify you how to proceed.

 

Returns

 

Not happy with your order? See our Returns page for your options and your statutory rights.

 


We Are Knitters is a trading name of Gocase Int Coöperatief U.A., Sterrenhof 7, 3511 EV Utrecht, the Netherlands. KvK 65322525 · VAT (NL) NL856065274B01 - info@weareknitters.com